Hotel front desk system
Reception from booking to check-out
A hotel reception system that manages bookings, arrivals and departures, the live status of every room, and each guest's folio with the services they used, connected to accounts and invoicing, for a single hotel or a chain of hotels and serviced apartments.
Screens
A look inside the system
before you start
More than 8 years of experience in business solutions
Modules
Everything the receptionist needs
on one screen
Bookings, check-in and check-out
Record an individual or group booking with its dates, room type and rate, check the guest in with a few steps, and check them out by settling their folio. Walk-ins without a booking are recorded from the same screen.
Rooms, rates and availability
Define room types and their rates by season and guest type, follow availability on a clear calendar, and the status of every room: vacant, occupied, being cleaned or out of service, so you know what can be sold right now.
Guest folio and invoicing
Everything the guest uses, from the stay to the restaurant, laundry and services, is added to their folio and settled at check-out in cash, by card or on a company or agency account. The invoice is issued from the folio directly.
Housekeeping and reports
The housekeeping team sees the rooms that need cleaning and updates their status so it appears to reception immediately. Occupancy, today's expected arrivals and departures and revenue reports are read on screen or exported.
Why WEDATA
A system built
for hotels and serviced apartments
Booking channels
Works with the online booking channel system so website bookings reach reception directly.
Hotel accounting
Integrates with the hotel accounting system so revenue and receivables are reflected in the books.
Restaurant point of sale
Restaurant and café orders are added to the guest's folio or settled immediately.
Hotel chains
More than one hotel or branch in one system with consolidated reports.
Permissions and security
Permissions for reception, housekeeping and management, and a log of every action.
E-invoicing
Invoices compliant with Saudi and Egyptian requirements at settlement.
Integrations
Reception connected
to channels and accounts
The booking arrives from the booking channels to the reception screen, the folio becomes an invoice and entries in the accounts, and restaurant orders are added to the folio, so the guest's cycle completes with no re-entry.
-
Booking channels and reception
-
Folio and accounts
Activities
Fits these activities
and more
FAQ
Frequently asked questions
about the front desk
What hotel managers ask most before getting started.
-
Does the system suit small serviced apartments?
Yes. Start with your units, bookings and invoices, and add booking channels, points of sale and hotel accounting when you need them.
-
Do bookings from booking websites arrive automatically?
Yes. When connected to the online booking channel system, bookings appear in the calendar and are deducted from availability with no manual entry.
-
How is a guest's invoice settled on their company's account?
The folio is split between what the guest pays and what is charged to the company or agency account, an invoice is issued to each party, and the company's receivable is followed in the accounts.
-
Does housekeeping see the rooms to be cleaned?
Yes. Rooms appear to them after check-out, and when they update the status the room becomes available for sale on the reception screen immediately.
-
Can more than one hotel be run?
Yes. A chain of hotels or branches in one system, each with its rooms, rates and reports, with consolidated reports for management.
Ready to digitise your hotel reception?
Contact us for a demo of the front desk system and follow your guests from booking to check-out.